OUR AWARDS
Since 1998, Verastar has been developing our proposition to become a unique multi-service provider who has our customers and colleagues at the heart of everything we do. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:
The Northern Contact Centre Awards 2023
WINNER –
In-house Small Contact Centre of the Year.
The Northern Contact Centre Awards recognise the hard work and dedication of contact centre professionals who are committed to delivering outstanding customer service and support. With categories ranging from Sales Agent of the Year to Contact Centre of the Year every individual and team that has made a difference is recognised.
Learning at Work Week Awards 2023
WINNER –
NCFE and Campaign for Learning Impact Award for Creating Digital Futures
The Learning at Work Week Impact Awards celebrate bold, creative, and impactful campaigns by employers from across the UK, which champion and drive lifelong learning at work and development opportunities for employees. Successful organisations had to demonstrate how their Learning at Work Week campaigns inspired a lifelong learning culture, supported business and organisational goals, created digital futures, and innovated in learning and development.
Best Companies to Work For 2023
b-Heard Good – ‘One to Watch’ 2023
An organisation where workplace engagement is showing promising signs for the future and good levels of engagement. This puts it in the top 50 of business services organisations in the UK.
LAW 2022
WINNER –
Innovation in Learning and Development Award, sponsored by Findcourses.co.uk and the Inspiring a Lifelong Learning Culture Award, sponsored by getAbstract.
The Learning at Work Week Impact Awards celebrate campaigns by employers from across the UK that champion and drive lifelong learning at work and opportunities for staff. Verastar has been recognised as an organisation that has gone above and beyond to promote learning in the workplace.
Best Companies to work for 2022
b-Heard ‘One to Watch’ 2022
An organisation where workplace engagement is showing promising signs for the future and good levels of engagement.
Call North West Contact Centre Awards 2022
Best Transformational Programme in which the Customer Care Technical COE Manchester was highly commended.
Complaints Manager of the Year.
At this celebration of North West Contact Centre colleagues, Samantha Hale won the Complaints Manager of the Year.
The Lloyds Bank National Business Awards 2019
WINNER –
Mid Market Business of the Year
The Lloyds Bank National Business Awards are one of the UK’s most prestigious awards programmes. Mid-Market Business of the Year celebrates companies with a turnover of £25m to £500m with financial returns, strong growth and innovation strategies and market prominence in their sector.
M.E.N Business of the Year Awards 2019
FINALIST –
Turnover of over £100m
The M.E.N Business of the Year Awards is the longest standing business awards in the region, now in its 27th year. Verastar was one of three shortlisted businesses in the region with a turnover of £100m+.
Call North West Contact Centre Awards 2019
WINNER –
Hero of the Year
At this celebration of North West Contact Centre colleagues, Customer Service Team Manager Josh Lynch took home Hero of the Year for his dedication to customer experience and supporting his fellow team members.
Call North West Contact Centre Awards 2019
FINALIST –
Nine finalists across seven categories
- Customer Service Agent of the Year
- Newcomer of the Year
- Contact Centre Manager of the Year
- Support Person of the Year – two nominees
- Support Team of the Year – two nominees
- Frontline Team of the Year
Greater Manchester Business Awards 2019
WINNER – Business of the Year
(Organisations of Over 50 Employees)
The GMBA pride themselves on being fair and transparent. This category looked for companies excelling in all areas: growth, overachieving against competitors, innovation in industry, training and development and a fantastic business strategy.
Lanarkshire Business Excellence Awards 2019
WINNER (Clear Business) –
Business of the Year (51+ Employees)
Now in its 26th year, these awards celebrate the success and achievements of Lanarkshire businesses. This award looked for businesses with strong performance records and teams who have plans for continued success and stand out from their competitors.
Water Industry Awards 2019
FINALIST (Clear Business) –
Water Retailer of the Year
The Water Industry Awards, back for their 13th year, celebrate and reward outstanding achievement and innovation in the UK water industry. This category was new for 2019 celebrating water retailers who have made the biggest impact on their business customers.
Lanarkshire Business Excellence Awards 2019
FINALIST (Clear Business) –
Employer of the Year
These awards are one of the longest established business awards highlighting the success and diversity of the Lanarkshire business community. This award was open to all businesses viewed as first-class employers by their staff.
Forward Ladies National Awards and Summit 2018
REGIONAL WINNER – Male Agent of Change, CEO Chris Earle
Celebrating our equality and diversity, and following on from our excellent Gender Pay Gap results, our CEO Chris Earle was named the first ever Male Agent of Change at Forward Ladies Regional Finals for the North West, Ireland and Wales.
Call North West Contact Centre Awards 2018
HIGHLY COMMENDED –
Best People Development
The Call North West Awards recognise excellence and celebrate achievements in the Contact Centre sector in the North West. Verastar stood out for People Development thanks to our Pay Progression scheme which drives colleague performance by encouraging employees to develop new skills.
Utility Week Awards 2018
FINALIST (Clear Business) –
Utility of the Year 2018
The Utility Week Awards are the gold standard of achievement for UK utilities. This highly prestigious award, recognises outstanding utilities that set a benchmark for others to aspire to, delivering on every front.
Lanarkshire Business Excellence Awards 2018
FINALIST (Clear Business) – Best New Product or Service
The judges were looking for businesses that have turned innovative ideas into new or improved products, processes or services, which meant our unique one bill solution and multi-service offering placed us in the finals for the 25th annual Lanarkshire Business Excellence Awards.
Call North West Contact Centre Awards 2018
FINALIST – Support Team of the Year,
Learning & Development Team
The Call North West Awards celebrate the Support Teams within the Contact Centre industry for the integral work they do. The aim of the Verastar L&D Team is to encourage colleagues to see working in a Contact Centre as a career, not just a job.
Forward Ladies National Awards and Summit 2018
FINALIST – Corporate Leader,
CCO Nicola Smith
Forward Ladies’ mission is to create a global platform that connects women to opportunities, networks, businesses and expertise that empowers them. This award gives recognition to women with years of leadership experience who have driven the business forward with exceptional results.
Forward Ladies National Awards and Summit 2018
FINALIST – Emerging Leader, Programme Manager Holly Mack
Now in their ninth year, the Forward Ladies National Awards were launched to acknowledge and promote the fact that women are an integral part of every business. This category celebrates women who demonstrate personal, as well as general business, progression.
Megabuyte50 Awards 2016
WINNER – Best Telecoms & Networks
The annual Megabuyte50 Awards recognise excellence in the financial performance of privately-owned, mid-market UK technology companies. Verastar was named Best Telecoms & Networks company within the Best Performing Company category of awards.
