our gender pay report

At Verastar, we have always focused on recruiting the best people irrespective of gender, ethnicity or personal beliefs for our available roles. As a result, we are confident that a person’s gender does not influence how they are paid in this business.

With Verastar having a median gender pay gap of 11.5% - this is considerably better than the national average of 15.5%*

CRM Manager

Location: Sale, UK
Salary: £40,000
Closes on: 20-01-2022

With over 20 years heritage we’re the UKs largest multi service provider and still growing. We supply almost 200k businesses with their gas, electricity, water, insurance, card payment terminals, mobile, broadband and telecoms services. We’ve won numerous awards over the years and this is because our colleagues and customers are at the heart of everything we do. With offices in Glasgow, Central Manchester, South Manchester, Leeds, Newcastle, Ipswich, and Nottingham and employing over 1000 people – we’re on a mission to be the one-stop essential services provider to small businesses, making customers lives easy and helping our people succeed.

At Verastar, we don’t just do jobs, we do careers. We’ve got ambitious growth plans, and our people will grow with us. We’ll give you everything you need to develop and succeed. That means things like flexible working, a totally transparent rewards structure, a diverse and inclusive workplace, and the control to drive your own career and shape your own opportunities.

What you’ll be doing

We’re on the lookout for an experience CRM Manager to come and join our growing Marketing Team in Sale, Manchester. As the CRM Manager you will use marketing automation to generate leads, improve operational efficiencies and grow revenue from new and existing customers. You’ll will manage software that streamlines processes, automates manual workflows, and sets up measurement tools that generate actionable insight.

Your main responsibilities will include:

  • Increase leads, decrease MQL to SQL timeline and support customer retention.
  • Work with other teams within marketing to implement new campaigns and programmes within CRM across a variety of channels (e.g. websites email, SMS, social, PPC).
  • Manage and maintain CRM integration with all digital touchpoints.
  • Building maintaining and monitoring quality automated workflows across the customer lifecycle.
  • Assist with CRM database strategy to ensure that the properties created support lead generation programmes and provide sales teams with “ideal customer personas”.
  • Collaborate with the necessary teams to implement and measure campaign lifecycles through acquisition, conversion, and retention.

We’re looking for people that have

  • Strong experience of implementation and use of marketing automation systems.
  • Experience in reviewing and integrating additional software/ Apps into marketing automation systems.
  • Experience of working on email marketing campaigns, lead generation and nurturing.
  • Experience with data analytics software, including Google Analytics.
  • Preliminary knowledge of relevant marketing areas including copywriting, social media, and user experience and user interface design.
  • Strong email marketing and campaign experience.
  • Experience of setting up effective workflows.

In return for your hard work, you’ll get

  • Upto £40,000 per year plus up to 10% annual bonus paid in quarterly instalments
  • 25 days holiday with the option to buy and sell more
  • Discounts at 100s of high street and online stores
  • Free Life Assurance, Cycle to work and travel loans for people wanting a greener commute
  • Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance

The important extras

  • Flexible working hours with an early finish on a Friday
  • Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
  • Hybrid working – option to work two days from home if you choose
  • Access to our award-winning training and development programmes
  • Opportunities to get involved in charity fundraising and volunteering days through our giving back movement

Our newly refurbished HQ is based in the heart of Sale Moor Village next to Sale Water Park. We’re only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre. We also have plenty of free on-site car parking as well as a bike locker if you choose to cycle in.

Apply today to help shape the Verastar of tomorrow