our gender pay report

At Verastar, we have always focused on recruiting the best people irrespective of gender, ethnicity or personal beliefs for our available roles. As a result, we are confident that a person’s gender does not influence how they are paid in this business.

With Verastar having a median gender pay gap of 10.4% - this is considerably better than the national average of 17.9%*

Customer Service Advisor

Location: Sale, Trafford, UK
Salary: £17,885 - £20,050
Closes on: 25-10-2021

JOB TITLE
Inbound Customer Service Advisor

SALARY
£17,885 rising to £20,050 as you develop in your role + monthly commission & quarterly bonus

HOURS
Full time, 37.5 hours across Mon – Sat shifts

LOCATION
Our newly refurbished HQ is based in the heart of Sale Moor Village next to Sale Water Park. We’re only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre. We have amazing on-site facilities, such as on-site gym, free parking and discounted café complete with a bar for after-work drinks.

After 12 weeks we offer flexible working options to fit your career around your life, such as two days working from home.

OUR ROLE
Here at Verastar we’re all about our people, but don’t listen to us, this is what one of our Customer Service Advisors wants to tell you about our roles:
“It’s our job to answer calls from customers. It could be any of our brands and all kinds of queries come up. One minute you’re helping someone sort out a payment, the next you could be arranging technical support. You have to be ready to deal with whatever comes your way.”

“To be good at this job, you need to be great at listening as well as talking clearly. Sometimes you have to explain quite complex stuff to a customer. If you’ve done something similar before it’s useful, but you get great training so it’s not essential. We often use Microsoft Office and computer databases too. Above all, you have to enjoy helping people and making sure you leave them with a smile on their face.”

WHY CHOOSE US
Here at Verastar we believe it's our people that make us the leading company we are today, and together we make a great team. We make sure we look after our people as well as they take care of our customers by offering support and opportunities to develop careers. We also offer a range of benefits to make sure everyone is happy.


· Quarterly bonus – Up to 10% of your annual salary
· No Sundays plus every bank holiday off
· 25 days holiday with the option to buy and sell more
· Casual dress
· Endless progression opportunities
· Competitive starting salaries that rise as you develop in your role
· Discounts at 100s of high street and online stores
· Award winning training and development programme
· Free Life Assurance, Cycle to work and travel loans for people wanting a greener commute
· Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance
Plus much more...

WHAT HAPPENS NEXT
We've got start dates coming up soon so if you want to join our Verastar family and be part of something special with great benefits at an award-winning company, click apply. Let’s work together. Let’s have a chat today.

<<< BACK TO CAREERS