Service and colleague excellence at Verastar has recently been recognised by a number of prestigious national awards.
Verastar Group has been named a b-Heard ‘One to Watch’ 2022 organisation where workplace engagement is showing promising signs for the future and good levels of engagement. This puts it in the top 50 of business services organisations in the UK.
Vera star Group was featured at the Northern Contact Centre Awards for Best Transformational Programme in which the Customer Care Technical COE Manchester was highly commended. Verastar’s Samantha Hale won the Complaints Manager of the Year.
Customer Care Director Stacey Clarke comments: “I’m so proud of my team for winning two awards of recognition. Customer complaints used to be a taboo subject but we’ve worked hard to change the way in which we interact with other teams around the business to try and resolve a complaint as early as possible.
Thank you to everyone who has supported these amazing achievements, we really were a united team working together across Customer Care, HR, Transformation and Development, and IT to make these awards possible.”
You can read more about recent Verastar award success here.