our gender pay report

At Verastar, we have always focused on recruiting the best people irrespective of gender, ethnicity or personal beliefs for our available roles. As a result, we are confident that a person’s gender does not influence how they are paid in this business.

With Verastar having a median gender pay gap of 10.4% - this is considerably better than the national average of 17.9%*

Customer Service Advisor - Insurance

Location: Sale, Manchester, UK
Salary: £18,000 - £20,000
Closes on: 04-10-2021

Customer Service Advisor – Insurance

We are recruiting for a Customer Service Advisor to join our Existing Business team. This position plays a vital part in representing our brand and ensuring that we offer a service that exceeds our customer’s expectations in delivering a great customer journey.

You will take inbound calls and respond to emails from our existing customers regarding a wide range of queries about policy adjustments, change of addresses, direct debit queries and first-line complaint resolution.

Our Story
The Insurance Octopus is Manchester’s fastest growing Commercial Insurance Brokerage. As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with a number of tailored products that suit their needs.

Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policy to exactly what they need.

As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family feel and proactive nature of a smaller company.

NOTE: Recruitment for this role is being managed by The Insurance Octopus in partnership with the Verastar Recruitment Team.

Why Choose us
We have a defined program in place to encourage every member of our team to increase their basic salary. Our employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential.

Consistency and hard work is rewarded at The Insurance Octopus, every 5 months out of 6 that you are on target you will receive an additional 2% increase on your basic salary.

You will be given the option upon the successful completion of probation to study for your Cert. CII, funded by The Insurance Octopus. You will also be given a £2,000 pay increase on successful completion of your studies as a reward for your hard work!

As well as being a great place to work, we offer impressive benefits too:

  • Social working hours, no weekends or bank holidays
  • Opportunity for a 2% pay increase on your basic salary twice annually
  • Insurance qualification opportunities
  • Management and various progression opportunities
  • On-site gym, café and bar at our Dovecote office in Sale, M33
  • Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance
  • Flexible working options to fit your career around your life, including two days working from home.

Where to find us
We’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.

What happens next
If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

Customer Service Advisor – Insurance

We are recruiting for a Customer Service Advisor to join our Existing Business team. This position plays a vital part in representing our brand and ensuring that we offer a service that exceeds our customer’s expectations in delivering a great customer journey.

You will take inbound calls and respond to emails from our existing customers regarding a wide range of queries about policy adjustments, change of addresses, direct debit queries and first line complaint resolution.

Our Story
The Insurance Octopus is Manchester’s fastest growing Commercial Insurance Brokerage. As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with a number of tailored products that suit their needs.

Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policy to exactly what they need.

As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company.

NOTE: Recruitment for this role is being managed by The Insurance Octopus in partnership with the Verastar Recruitment Team.

Why Choose us
We have a defined program in place to encourage every member of our team to increase their basic salary. Our employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential.

Consistency and hard work is rewarded at The Insurance Octopus, every 5 months out of 6 that you are on target you will receive an additional 2% increase on your basic salary.

You will be given the option upon the successful completion of probation to study for your Cert. CII, funded by The Insurance Octopus. You will also be given a £2,000 pay increase on successful completion of your studies as a reward for your hard work!

As well as being a great place to work, we offer impressive benefits too:

  • Social working hours, no weekends or bank holidays
  • Opportunity for a 2% pay increase on your basic salary twice annually
  • Insurance qualification opportunities
  • Management and various progression opportunities
  • On-site gym, café and bar at our Dovecote office in Sale, M33
  • Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance
  • Flexible working options to fit your career around your life, including two days working from home.

Where to find us
We’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.

What happens next
If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

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