CAREERS

Why work for Verastar?

As a leading business service provider, we succeed because our people are committed to the needs of every customer. And no other competitor has our diverse product and brand range. Every day holds fresh challenges and the future holds the thrill of limitless possibilities.

We deliver outstanding results by hiring exceptional people. And we continually nurture their potential. If you feel you have what it takes to become one of our shining stars, please see if your skills and experience fit the criteria of our current vacant positions, outlined below.

Our people

It is great to work for a company which puts strong values at the forefront of everything it does.”

Jonathon Ashton

Credit Control Team Manager

It’s brilliant working in such a great environment surrounded by knowledgeable, driven and supportive people.”

SUKI KAUR

Product Support Advisor

Working with such talented and enthusiastic individuals at Verastar has helped me develop my professional skillset significantly.”

THEMA BELL

Business Analyst

Latest Jobs

We’re searching for superstars. If you’re up for the challenge and keen to join our team, we’d love to speak to you. Here are a selection of the exciting positions available.

CONTRACT ENQUIRIES ADVISOR

Job Type: Permanent

Summary: We are looking for a strong minded personality, with the ability to negotiate and influence at all levels. If you’ve worked in call centres before this you will hit the ground running.

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CUSTOMER RESOLUTION OFFICER

Job Type: Permanent

Summary: You will take ownership of a wide range of customer complaints, conduct a thorough and impartial investigation and provide a fair outcome for the customer giving consideration to material distress, inconvenience and financial loss.

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CUSTOMER SERVICE ADVISOR

Job Type: Permanent

Summary: For this role we are looking for candidates who have a driving passion to be the best – to take calls from customers and deliver exceptional service each and every day.

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CUSTOMER SERVICE ADVISOR (UTILITIES)

Job Type: Permanent

Summary: Working in our Utilities Customer Service Department you will be responsible for resolving a wide range of utility customer enquiries including supporting customers transferring from other providers, billing queries and fault support.

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CUSTOMER SERVICE SITE INVESTIGATOR

Job Type: Permanent

Summary: Working in our Utilities Customer Service Department you will be responsible for the research and investigation into a portfolio of sites.

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ESCALATIONS ADVISOR

Job Type: Permanent

Summary: As a member of our Escalations Team you will be responsible for resolving high-level complaints over the phone. In order to resolve the issues you will investigate customer accounts to achieve a full understanding of their complaint.

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CONTRACT RENEWALS ADVISOR

Job Type: Permanent

Summary: This role should appeal to candidates who are looking to work in a fun filled competitive environment, as the motivation of staff is at the heart of what we do.

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RETENTIONS NON LOSING ADVISOR

Job Type: Permanent

Summary: This role will involve taking inbound and placing outbound calls to all our existing business customers that may be looking to cancel the telecom, broadband or mobile services.

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CHANNEL ACCOUNT EXECUTIVE

Job Type: Permanent

Summary: Due to an internal promotion, we have an opening in our Sales Support Team, providing fundamental support to all our new and existing channel partners across an expanding range of services.

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CONTRACT PROCESSING ADMINISTRATOR

Job Type: Permanent

Summary: The key duties of this role will involve processing telecommunication and utility contract paperwork and placing orders for the new services to transfer over to one of our brands.

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ADMINISTRATION

We believe in providing an efficient service, and key to this is making sure our customers services are up and running as quickly as possible. As a member of our Administration team, this is where you come in. You’ll process all orders for new services and make sure the transition process is as smooth as possible.

CREDIT CONTROL

Our Credit Control advisors look after our customers that are struggling to pay. You’ll be responsible for chasing in all outstanding monies via direct debits, credit/debit cards, cheques and BACS. It’s also your job to resolve any payment disputes that have led to non-payment.

CUSTOMER RETENTION

Sometimes customers decide to part company with us. It’s your job to make sure that their making an informed decision. You’ll explain the benefits of our service against offers they might have had from other providers. It’s all about ensuring they get the most competitive package possible.

CONTRACT RENEWALS ADVISOR

Job Type: Permanent

Summary: This role should appeal to candidates who are looking to work in a fun filled competitive environment, as the motivation of staff is at the heart of what we do.

Read more
RETENTIONS NON LOSING ADVISOR

Job Type: Permanent

Summary: This role will involve taking inbound and placing outbound calls to all our existing business customers that may be looking to cancel the telecom, broadband or mobile services.

Read more

Customer Support

This is a fast-paced, lively department. Here, you’re responsible for taking inbound calls from our existing business customers. You’ll resolve a wide range of customer enquiries regarding our products and services, including fault diagnostics, broadband troubleshooting and billing queries.

CONTRACT ENQUIRIES ADVISOR

Job Type: Permanent

Summary: We are looking for a strong minded personality, with the ability to negotiate and influence at all levels. If you’ve worked in call centres before this you will hit the ground running.

Read more
CUSTOMER RESOLUTION OFFICER

Job Type: Permanent

Summary: You will take ownership of a wide range of customer complaints, conduct a thorough and impartial investigation and provide a fair outcome for the customer giving consideration to material distress, inconvenience and financial loss.

Read more
CUSTOMER SERVICE ADVISOR

Job Type: Permanent

Summary: For this role we are looking for candidates who have a driving passion to be the best – to take calls from customers and deliver exceptional service each and every day.

Read more
CUSTOMER SERVICE ADVISOR (UTILITIES)

Job Type: Permanent

Summary: Working in our Utilities Customer Service Department you will be responsible for resolving a wide range of utility customer enquiries including supporting customers transferring from other providers, billing queries and fault support.

Read more
CUSTOMER SERVICE SITE INVESTIGATOR

Job Type: Permanent

Summary: Working in our Utilities Customer Service Department you will be responsible for the research and investigation into a portfolio of sites.

Read more
ESCALATIONS ADVISOR

Job Type: Permanent

Summary: As a member of our Escalations Team you will be responsible for resolving high-level complaints over the phone. In order to resolve the issues you will investigate customer accounts to achieve a full understanding of their complaint.

Read more

FINANCE, HR & LEGAL

This is a fast-paced, lively department. Here, you’re responsible for taking inbound calls from our existing business customers. You’ll resolve a wide range of customer enquiries regarding our products and services, including fault diagnostics, broadband troubleshooting and billing queries.

SALES

You’re the frontline of the business. You’ll speak to a wide range of SME customers, offering competitive packages on our fantastic range of products. You’ll never stop striving to save our customers money and making sure they get the best services possible.

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IT & Operations

As a member of our operations teams, you’ll have complete responsibility for the performance of our products. Put simply, you lead by example, developing the best product and services for our customers. It’s up to you to keep the business moving forwards.

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MARKETING

Do you have strong analytical skills coupled with a creative flair? Are you an email wizard or an online king? Well, Verastar may just the place for you.

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